Docs, answers and a direct line to the people who built the apps. We reply within one business day.
Support for Super Tags and Super Checkout: Brand Styler is included on every plan. Email support@magnetarapps.com or use the form below - replies come from the developers, within one business day (Sydney, Australia time). Guides live in the tutorials library and common answers in the FAQ.
Super Tags: Auto Tagging
Rule-based auto tagging for products, orders, customers and discounts.
No. Super Tags tracks provenance - it only ever removes tags it applied itself, and only when no active rule still wants them. Tags you added by hand are never touched.
Product and inventory changes are picked up via Shopify webhooks, usually within a few seconds. Scheduled runs and manual sweeps cover everything else and re-check the full catalog so tags never drift.
Both. Every run evaluates all records against your rules, so installing Super Tags immediately tags your back catalog - no backfill scripts needed.
The run stops at the limit and tells you exactly where. Nothing breaks - upgrade or split the rule, then re-run.
Yes. The live preview shows the exact adds and removes on real records before you save. No surprises.
Yes. Super Checkout: Brand Styler is built exclusively for Shopify Plus stores.
No. Everything is applied through supported APIs - no theme hacks, no injected scripts - so updates roll through cleanly.
Yes, on the Pro plan. Colors, typography and custom sections carry through checkout, thank-you and account pages.
Checkout reverts to Shopify defaults. Your settings are kept for 30 days in case you reinstall.
Contact
Still stuck? Email us.
Every message is read by the team that ships the apps - no tiered queues. We reply within one business day, usually much faster.